Returns & Replacements

At ProToGrow, we stand behind the quality of every product we ship. All orders are
carefully inspected before dispatch to ensure they reach you in perfect condition.

We do not offer returns, refunds, or cancellations once an order has been placed.
We encourage you to review your order carefully before confirming your purchase.

Damaged, Defective, or Short-Received Orders

We understand that exceptions happen. If your order arrives damaged, defective, or
with missing items, we are here to make it right.

Report Within 48 hours of delivery receipt

Write to us at care@protogrow.in our support team

When reaching out, please include the following in your email:
• Your order number
• A clear description of the issue (damaged, defective, or short-received)
• Clear photographs or an unboxing video as supporting evidence

PLEASE NOTE:
Claims raised after 48 hours of delivery will not be eligible for any resolution. Protogrow
reserves the right to assess each claim and determine the appropriate course of action.